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IFB Investigations is led by a strong management and administration team supported by highly skilled and experienced Factual and Surveillance Investigators.

The diverse background of our staff enables IFB to draw on an extremely broad range of knowledge and experience gained over many years thereby enhancing our service.

IFB Managing Director Bill Hayes and General Manager Bob Taylor are in the unique position of having managed Investigation Units of major insurers. This includes managing external providers engaged to conduct investigations. They have a sound understanding of client requirements for investigations and continue to apply that knowledge and experience to the services provided by IFB.

Investigators hold current relevant licenses and a National Police Certificate.

Professional qualifications held by IFB staff include:

  • Diploma of Management
  • Diploma of Company Directorship,
  • Diploma in (Government) Investigations
  • Diploma in (Government) Fraud Control
  • Diploma in (Government) Occupational Health and Safety
  • Diploma in (Government) Security and Risk Management
  • Certificate IV in Training and Assessment,
  • Certificate IV in (Government) Courts Compliance,
  • Certificate IV Financial Services (General Insurance)
  • Certificate in Police Studies
  • Certificate in Investigative Services
  • Fellow of the Australian Institute of Professional Investigators
  • Fellow of the Australian Institute of Company Directors
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